Karen began her career with a Bachelor’s in Business Administration from San Francisco State University and worked in the business world for 10 years. Karen’s passion then turned to social work where she got her Master’s from the University of Houston. Over the next 10 years, Karen worked with children, adolescents, and adults in various programs such as inpatient, outpatient, jail-based, homeless, case management, and mental health. Working her way into management, overseeing programs, and directing services, with a focus on the people we serve and the people who serve them. Born in Manchester, England, Karen has experienced life in several different countries, eventually settling in the US. She enjoys watching British dramas and comedies, walking her dog along the Santa Rosa trails, and cooking with her son. 

About the New Chief Operating Officer Position

This position oversees the development and implementation of Behavioral Health Services across all TLC programs as well as oversight of Treatment and Services. Karen will work closely with Executive Leadership to establish a strategic plan for the long-term viability and growth of the agency. She will provide daily oversight and administration of treatment by supporting quality control, tracking trends, and implementing policy changes coming from federal, state, and county levels. Karen will also facilitate program and staff development and assist in the implementation and coordination of clinical services, including youth & family treatment plans.

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