About

Caring for our youth and families for over 40 years

TLC Child & Family Services is a non-profit organization that annually serves over 600 children, young adults and families in Northern California. TLC provides comprehensive quality foster care and adoption services, residentially-based services, special education services, transitional housing and counseling.

Our main campus is located outside of Sebastopol, CA on seven acres of rural property complete with an apple orchard. On this site, we employ over 100 staff members who have an extensive background in social work, special education, counseling and child development. We provide comprehensive services to six Northern California counties including Sonoma, Napa, Mendocino, Marin, Solano and Lake.

Philosophy / Mission Statement

 

Our mission, simply stated, is to provide children and young adults, with a nurturing, motivating home environment that successfully connects them to positive self-esteem, family and community involvement and ultimately, independent living.

 

Treatment at TLC is guided by the strength-based Philosophy of Treatment
“Connections to Self, Others and Community”

 TLC is committed to inviting, fostering, supporting, and affirming cultural diversity in all of its clients. We strive to eradicate prejudice and develop greater appreciation of multicultural diversity in our programs and thus in our staff and clients. We aim for a heightened awareness, sensitivity, and valuing of human differences. All programs and practices shall be endeavored to create an environment in which cultural, religious, ethnic, social, gender identity and expression, sexual orientation and physical differences are valued.

TLC’s Leadership

Jim Galsterer

Jim Galsterer

Executive Director and Founder of TLC

Master’s Degree – Marriage and Family Counseling, University of San Francisco, 1978
Bachelor of Arts Degree – Wayne State University, 1969

Jim began TLC in 1975 to provide specialized care for emotionally disabled children and their families. With help from our staff, local communities and donors, TLC has expanded our programs to five counties. Over the years, TLC has grown to over 130 employees offering services to 600 foster care clients annually. Jim has served as a volunteer on a variety of state and local organizations focused on children’s environmental and educational issues.

“With the support of my wife, Tina, and our two daughters, they make everything else I do worthwhile. We love gardening, camping, sports, and just about anything outdoors.”

Susan Fette, MFT

Susan Fette, MFT

Associate Executive Director

Licensed MFT since 2002
Master’s in Marriage and Family Therapy, Sonoma State University
Bachelor of Arts in Psychology, Sacramento State University

From her time as an undergraduate student working for suicide prevention and as a residential staff at a treatment group home – Susan knew that she was on the right path towards using her innate abilities, passion, and education to creating a healthier community. Susan gained critical experience during her graduate program working with Sonoma State students through the counseling center. She was later employed by Sonoma State working in the Save our Students (SOS) program where she provided counseling services to both elementary and high school students and families. Susan went on to provide therapeutic services in a variety of settings.

After graduation, Susan spent five years investigating child abuse in Santa Cruz County. After relocating back to Sonoma County, Susan came to TLC to create a welcoming community for families to parent, mentor, and create permanency for the many children in the foster care system.

In 2008, Susan took a sabbatical from TLC to pursue an interest in the neurobiology behind mental health, working for Eli Lilly in the Neuroscience division. Her position evolved into becoming a corporate responsibility ambassador helping colleagues give back to their communities throughout the United States.

In 2013, Susan accepted the position of Foster Care and Adoptions Program Director at TLC. For several years she has been honored to witness the powerful journey of children and families – from the beginning of the application process, to the moment of placement in a foster home, to successful reunification or the finalization of an adoption. In 2017, she was promoted into an Associate Executive Director position where she has had the opportunity to expand her knowledge of all parts of our agency, as well as build relationships with individuals, businesses, and groups in our community such that together we can make a positive difference in the lives of youth and families.

Susan currently serves on the board for Verity as well as the operation team for Santa Rosa Violence Prevention. She is in line to move into the position of Executive Director in early 2018 when our founder will be retiring.

More about Susan

Susan restores her energy by cooking for her family and friends and getting lost in Annadel, where you will find her running the trails.

 

Andy Day, MSW

Andy Day, MSW

Associate Director

Chico State University, 1988, BA in Psychology and a double Minor in Child Development and Family Relations
San Jose State University, Master’s in Social Work, 1992

Andy started his career as a Child Care Worker and loved working directly with children and adolescents. He also became inspired by the family systems work that was occurring and made the decision to return to school and earned his Master’s Degree in Social Work. He has experience as an in-patient psychiatric worker, a social worker, a therapist, school counseling and as a residential program director.

Andy’s current role is primarily administrative as he directs all aspects of human resources including personnel management, oversees the Journey Academy program and manages overall daily operations of the agency.

More About Andy
Andy loves living in Sonoma County, especially as it relates to all of the wonderful variety of culinary delights. He is passionate about soccer and volunteers time in the community coaching girls soccer at the high school level. He has been married since 1993 and has a daughter and an adorable black Labrador named Jenna who can usually be found greeting visitors while keeping Andy company while he works.

Board

 

President: Vikki Patiño

Vice-President: John Heide

Treasurer: Sue Rataj

Secretary: Ken Jacobs

Board Member: Aleia Coate

Board Member: Cara Widmer

Board Member: Jennifer Weiss

Board Member: Kathy Dutton

Board Member: Kathleen Exelby